9-6 MON-FRI EST
1-866-226-8868
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IMPORTANT NOTICE: THIS TRANSACTION WILL APPEAR ON YOUR CREDIT CARD STATEMENT AS "Eagle Bay Web Marketing" Our family owned ecommerce business includes several online stores. Our main company name is EAGLE BAY WEB MARKETING, which operates these stores. The domain, BestDrumStore.com and Djembes & African Drums are subsidiaries of Eagle Bay Web Marketing. | |||
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Will I receive notifications when the status of my order changes? Yes, we'll keep you informed every step of the way. In fact, you should have already received an e-mail confirming that you placed an order. (If you haven't received it, please keep checking your e-mail and contact us if it doesn't show up within 24 hours. Make sure to check your spam or junk mail folder.) | |||
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How long will it take to process and ship my order? Generally, your order will be processed and shipped within 1-3 business days. Occasionally, due to back-orders or other unforeseen circumstances, it may take longer, in which case we will notify you. Once your order is en route, you will be able to track it with the tracking number we provide you. | |||
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Aside from waiting for the notification e-mails, is there a way I can check the status of my order myself? Yes, click on the "Check Order Status" link at the top of any page on the site. You'll need to enter the Order Number and either your first/last name OR your e-mail address. The system will then give you the status of your order. | |||
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© 2011 Djembes and African Drums, a subsidiary of Eagle Bay Web Marketing. **DJEMBE AND AFRICAN DRUMS and BESTDRUMSTORE.COM ARE TRADING NAMES FOR, AND OWNED BY, EAGLE BAY WEB MARKETING. YOUR RECEIPT FOR SALES WILL DISPLAY THE NAME 'EAGLE BAY WEB MARKETING'** |